Want to return something? Okay, here's how.
We authorize returns if the return request is received within 30 days of the delivery date of your book.
All returns are subject to the following:
- Shipping fees are non-refundable unless an incorrect or damaged book was sent.
- The book(s) must be in the original condition and show no signs of being opened or read.
- Prepaid return labels are only offered when the return is the result of an error we made.
Prior to sending your package, please contact Customer Service to obtain an RMA number and full instruction for the return. Following the return instructions carefully speeds up your refund. Typical refunds are processed within five to ten days of receiving the package at our end.